Meet Tammana: Admin Volunteer

“You’ve got to think about big things while you’re doing small things, so that all the small things go in the right direction.” – Alvin Toffler

As well as a lovely quote, this sentence could be seen as Tammana’s motto. As one of our our Admin Volunteers for over a year, she is in charge of some of the day-to-day admin tasks within our Mentoring Project. But her contribution is far from small. As she helps our project run smoothly, ensuring everything is responded to and filed seamlessly, she is helping Hope for the Young journey in the “right direction” to provide more young asylum-seekers and refugees with the support they need to get their lives back on track.

What attracted you to your role of Admin Volunteer at Hope for the Young?
I always wanted to work in an office/management field and since the position of Admin Volunteer became available at Hope for the Young, I applied for it and fortunately got it.

What does your typical day at Hope for the Young look like?
I handle the Mentoring Project at HFTY, so I manage updating the volunteers’ information, replying to new willing mentors, saving their information in the system as well as updating mentees’ information, whether it is their weekly meetings with their mentors or their initial assessments or their six month reviews.

What challenges do you face in your role?
While updating the mentees’ information in the system, I read about the day-to-day problems they are facing, and what they discuss in their weekly meetings with their mentors, and I would like to help them as much as I can, but unfortunately I cannot help them because of timing issues, data protection, being unknown to them, and being in a different role (I am an Admin Volunteer, they have never met me!), I feel helpless. If my daily commitments decreased a bit I would love to be a mentor at HFTY.

What aspects of your role do you enjoy the most?
When I read the young mentees’ weekly meeting reports with their mentors and how much they have achieved, succeeded, progressed in their reading, writing, understanding, spoken English, communication, I get so happy for them as if I had accomplished all these achievements myself.

What do you think you have gained from volunteering with Hope for the Young?
I have gained a lot of administrative experience from volunteering with HFTY.

What is the best memory you have from volunteering at Hope for the Young, or from volunteering in general?
I am in love with my role at HFTY so everyday, every moment is a memory.

Where do you see Hope for the Young in the future?
Right now the Mentoring Project is working in London. In the future I see it working in the whole of England, because young asylum-seekers are from all over the country. Our charity provides them the support they need to proceed ahead in life, which is something really valuable and I think will be in high demand in the future.

What would you say to someone who was considering volunteering with Hope for the Young?
I would say please do so, and it is the best feeling in the world to see a young person progressing in their life because you helped them, no matter how little.

And let’s finish with some lighter questions 🙂
What is your main occupation outside Hope for the Young?
I am a part time Masters of Education Management student and a full-time mum of two kids!

What’s your favourite book and/or film?
My favourite book is My Roadies Journey by Raghu Ram, and my favourite film is Shawshank Redemption.

What’s your favourite place in London?
My home.

Being a mother of two and doing a Masters, Tammana has very limited free time. We are therefore incredibly grateful that each week, she devotes her spare time to supporting our charity. She is proof that no matter how big or small, the help from people like Tammana makes all the difference. We wouldn’t be able to support young refugees and asylum-seekers in the way we do if it wasn’t for our hard-working team of volunteers. A huge THANK YOU to Tammana!